Privacy Policy

1. Information We Collect

• Contact/inquiry form: name, email, phone number, service of interest, and message content
• Student program registration: name, email, phone, education level, and area of interest
• Subscription registration: name, contact details, and billing information (collected via our payment processor, not stored directly by us unless stated otherwise)
• Free tools: files you upload for conversion/editing are processed as described in our Terms; we do not retain files processed entirely client-side in your browser
• Automatically collected data: general analytics data (e.g., pages visited, approximate region for currency/language display, browser type) via standard analytics tools

2. How We Use Your Information

We use your information to respond to inquiries, process subscriptions and student program registrations, provide and improve our tools and services, detect and prevent fraud or misuse, and, where you've consented, send you service-related updates.

3. How We Share Your Information

We do not sell your personal data. We may share data with service providers who help us operate the website (e.g., email delivery, hosting, payment processing, analytics), each bound to protect your data appropriately, or where required by law.

4. International Data Transfers

As we serve users in India, the US, Canada, Germany, and China, your data may be processed in a country other than your own. Where required (for example, under GDPR for users in Germany/EU), we will take appropriate steps to protect data transferred internationally.

5. Your Rights

Depending on your region, you may have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent. Contact us at surgexdigitalprivatelimited@gmail.com to exercise these rights. EU/German users have additional rights under GDPR; we will honor applicable regional requirements.

6. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law.

7. Security

We take reasonable technical and organizational measures to protect your data, though no method of transmission or storage is completely secure.

8. Children's Privacy

Our services are not directed to children under 18 (except free tools, which may be used with parental/guardian involvement where permitted by local law). We do not knowingly collect personal data from children for subscription or student program registration.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date above will reflect the most recent revision.

10. Contact

Questions about this Privacy Policy can be directed to surgexdigitalprivatelimited@gmail.com or +91 8308707936.